Refund policy
Return & Refund Policy
Effective Date: 07/27/2026
At Botanica Blessings, we want you to love every purchase. If you're not completely satisfied, we're here to help.
Returns
We accept returns on eligible physical products within 30 days of delivery.
To qualify for a return, your item must:
- Be unused and in its original condition
- Be returned in its original packaging
- Include proof of purchase or order confirmation
Items that show signs of use, damage caused by the customer, or missing components may not be eligible for a refund.
Non-Returnable Items
The following items cannot be returned:
- Digital downloads
- E-books
- Printable products
- Gift cards
- Personalized or custom-made products
- Sale or clearance items (unless damaged or defective)
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
We'll gladly replace the item or issue a refund if the issue is confirmed.
Refunds
Once your return is received and inspected, we'll notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note that your financial institution may require additional processing time before the refund appears in your account.
Return Shipping
Customers are responsible for return shipping costs unless:
- The item arrived damaged
- The wrong product was sent
- The item is defective
Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
We replace items only if they are defective, damaged, or incorrect.
If you need an exchange, please contact us before sending your item back.
Digital Products
Because digital products are delivered immediately after purchase, all sales of digital items are final.
If you experience technical issues downloading your purchase, we're happy to assist you.
Cancellations
Orders may be canceled within 12 hours of purchase if they have not yet entered