Shipping policy

Return & Refund Policy

Effective Date: [Insert Date]

At Botanica Blessings, we want you to love every purchase. If you're not completely satisfied, we're here to help.

We accept returns on eligible physical products within 30 days of delivery.

To qualify for a return, your item must:

Items that show signs of use, damage caused by the customer, or missing components may not be eligible for a refund.

The following items cannot be returned:

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.

Please include:

We'll gladly replace the item or issue a refund if the issue is confirmed.

Once your return is received and inspected, we'll notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note that your financial institution may require additional processing time before the refund appears in your account.

Customers are responsible for return shipping costs unless:

Original shipping charges are non-refundable unless the return is due to our error.

We replace items only if they are defective, damaged, or incorrect.

If you need an exchange, please contact us before sending your item back.

Because digital products are delivered immediately after purchase, all sales of digital items are final.

If you experience technical issues downloading your purchase, we're happy to assist you.

Orders may be canceled within 12 hours of purchase if they have not yet entered